/* NasrTech support desk: /support/, /ar/support/, /support/ticket/, /account/.
   Sits on top of /assets/home.css (tokens, .page, .cols, .prose, .panel) and site-chrome.css. */

.sp-form{margin-top:1rem;display:grid;gap:14px;background:var(--card);border:1px solid var(--line);
  border-radius:var(--r);padding:20px}
.sp-row{display:grid;gap:14px}
@media (min-width:640px){.sp-row.two{grid-template-columns:1fr 1fr}}
.sp-field{display:grid;gap:6px;min-width:0;align-content:start}
.sp-field label{font-size:.9rem;font-weight:700;color:var(--ink)}
.sp-field .opt{font-weight:500;color:var(--dim)}
.sp-field small{color:var(--dim);font-size:.82rem;line-height:1.45}
.sp-input,.sp-select,.sp-text{width:100%;min-width:0;font:inherit;font-size:1rem;color:var(--ink);background:var(--bg-2);
  border:1px solid var(--line-2);border-radius:var(--r-sm);padding:11px 12px;line-height:1.45}
.sp-text{min-height:170px;resize:vertical}
.sp-select{appearance:none;-webkit-appearance:none;padding-inline-end:36px;
  background-image:linear-gradient(45deg,transparent 50%,var(--dim) 50%),linear-gradient(135deg,var(--dim) 50%,transparent 50%);
  background-position:calc(100% - 18px) 52%,calc(100% - 13px) 52%;background-size:5px 5px,5px 5px;background-repeat:no-repeat}
[dir="rtl"] .sp-select{background-position:18px 52%,13px 52%}
.sp-input:focus,.sp-select:focus,.sp-text:focus{outline:2px solid var(--accent);outline-offset:1px;border-color:var(--accent)}
.sp-input[aria-invalid="true"],.sp-select[aria-invalid="true"],.sp-text[aria-invalid="true"]{border-color:#ff7a7a}
.sp-count{justify-self:end;font-size:.8rem;color:var(--dim)}
.sp-hp{position:absolute!important;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);clip-path:inset(50%);white-space:nowrap}
.sp-actions{display:flex;flex-wrap:wrap;align-items:center;gap:12px}
.sp-btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;font:inherit;font-weight:800;font-size:.98rem;
  padding:12px 20px;border-radius:12px;border:1px solid transparent;cursor:pointer;background:var(--accent);color:var(--accent-ink);
  text-decoration:none;min-height:46px}
.sp-btn:hover{background:var(--accent-2)}
.sp-btn[disabled]{opacity:.6;cursor:progress}
.sp-btn.ghost{background:transparent;color:var(--ink);border-color:var(--line-2)}
.sp-btn.ghost:hover{background:var(--card-2)}
.sp-btn.google{background:#fff;color:#1f2328}
.sp-btn.google:hover{background:#eef2f8}
.sp-btn svg{width:18px;height:18px;flex:none}
.sp-note{font-size:.85rem;color:var(--dim)}
.sp-msg{border-radius:var(--r-sm);padding:14px 16px;font-size:.95rem;line-height:1.55;border:1px solid var(--line-2);background:var(--card-2);color:var(--soft)}
.sp-msg strong{color:var(--ink)}
.sp-msg.ok{border-color:rgba(61,220,151,.45);background:rgba(61,220,151,.08)}
.sp-msg.err{border-color:rgba(255,122,122,.5);background:rgba(255,122,122,.08)}
.sp-msg a{color:var(--accent)}
.sp-done{display:grid;gap:10px}
.sp-done .tid{font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:1.25rem;letter-spacing:.08em;color:var(--ink)}

/* refunds / product list */
.sp-terms{margin-top:.9rem;display:grid;gap:10px}
.sp-terms div{background:var(--card);border:1px solid var(--line);border-radius:var(--r-sm);padding:12px 14px}
.sp-terms b{display:block;color:var(--ink);font-size:.95rem}
.sp-terms span{display:block;color:var(--soft);font-size:.92rem;margin-top:2px}
.sp-terms a{color:var(--accent)}
.prose ul.dots li::before{left:auto;inset-inline-start:2px}

/* ticket thread */
.sp-meta{display:flex;flex-wrap:wrap;gap:8px 14px;color:var(--dim);font-size:.9rem;margin-top:.6rem}
.sp-badge{display:inline-block;padding:2px 10px;border-radius:999px;font-size:.78rem;font-weight:800;letter-spacing:.03em;
  border:1px solid var(--line-2);color:var(--soft);background:var(--card-2)}
.sp-badge.answered{color:#3ddc97;border-color:rgba(61,220,151,.45)}
.sp-badge.closed{color:var(--dim)}
.sp-thread{display:grid;gap:12px;margin-top:1.2rem}
.sp-bubble{border:1px solid var(--line);background:var(--card);border-radius:var(--r);padding:14px 16px;max-width:100%}
.sp-bubble.support{border-color:rgba(74,168,255,.45);background:rgba(74,168,255,.07)}
.sp-bubble header{display:flex;flex-wrap:wrap;justify-content:space-between;gap:4px 12px;font-size:.82rem;color:var(--dim);margin-bottom:6px}
.sp-bubble header b{color:var(--ink)}
.sp-bubble p{white-space:pre-wrap;color:var(--soft);margin:0;overflow-wrap:anywhere}
.sp-loading{color:var(--dim);padding:20px 0}

/* account */
.sp-signin{display:grid;gap:14px;max-width:520px}
.sp-or{display:flex;align-items:center;gap:12px;color:var(--dim);font-size:.85rem}
.sp-or::before,.sp-or::after{content:"";flex:1;height:1px;background:var(--line)}
.sp-list{display:grid;gap:10px;margin-top:.9rem}
.sp-item{display:grid;gap:4px;background:var(--card);border:1px solid var(--line);border-radius:var(--r-sm);padding:12px 14px;
  text-decoration:none;color:var(--soft)}
a.sp-item:hover{border-color:var(--line-2);background:var(--card-2)}
.sp-item b{color:var(--ink);font-size:.98rem}
.sp-item small{color:var(--dim);font-size:.84rem}
.sp-item .top{display:flex;flex-wrap:wrap;justify-content:space-between;gap:6px 12px;align-items:center}
.sp-empty{color:var(--dim);font-size:.95rem;margin-top:.7rem}
.sp-who{display:flex;flex-wrap:wrap;gap:10px 16px;align-items:center;justify-content:space-between}
.sp-who p{margin:0;color:var(--soft)}
[hidden]{display:none!important}
.prose a.sp-item{color:var(--soft);text-decoration:none}