Privacy Policy

Your photos never leave your phone

Looking for deleted photos and videos, restoring them, reading a memory card and fixing a file that won't open all happen on your phone. The app does not upload, transmit or store your photos, videos or any other file on any server. We never see them. There is no account and no sign-in, and there is no server for a file to be sent to. Finding, restoring and fixing work with the network switched off.

Folder access

To look for deleted items on your phone, the app asks you to allow a folder — your Camera folder, Pictures, Movies, WhatsApp's media folder or a memory card's camera folder — on Android's own folder screen. It reads only the folders you allow, on the device, to list what Android's "Recently deleted" trash and hidden folders still hold and to put an item back where it was. It never asks for "All files access", a photo-library permission or any permission that lets it browse your storage on its own. To take every folder away, clear the app's storage in Android's settings (Apps › Media Rescue › Storage) or uninstall it; that deletes none of your photos.

Memory cards are only read

When the app reads a memory card or USB drive through a USB card reader, Android asks you for permission for that specific reader. The app then issues read commands only: there is no code path in it that writes to an attached card or drive. Files you decide to keep are saved into your phone's gallery, never back onto the card.

What we collect

The app collects no personal information and never sends the names, paths, folders or contents of your files. Two Google services are built in:

• Firebase Analytics records app events — for example that a folder was allowed, that a restore finished, or that a purchase was made — as short codes and counts (such as how many items a search found, or how long it took), together with your device model, Android version, language and country, an app-instance identifier that Firebase creates for this installation, and, on the first launch, which of our apps sent you here if you came from one (the Google Play install referrer). These events never include your files, their names or their locations.
• Firebase Crashlytics records crash reports containing the device model, the Android version, an installation identifier and a technical stack trace, so faults can be fixed. File names, folder paths and file contents are removed before a report is sent.

Both are optional: switch off Settings › Share anonymous usage data in the app and it sends no usage events and no crash reports from then on.

Enhance quality runs entirely on your phone: the picture is enlarged by a model inside the app and is never uploaded. The enhanced copy is saved only if you choose to save it, and your original is left as it is.

There are no ads, no advertising SDK and no advertising ID in the app.

Permissions we use

• Folder access — granted by you, folder by folder, on Android's own screen (see above).
• USB device access — asked by Android for each card reader you attach; the app reads only.
• Notifications — reminders about a memory-card search you did not finish, an hour and a day later, asked for only after a search found something. They are scheduled on your phone; no push service and no server are involved. Turn them off in Android's notification settings.
• Run at start-up — only to re-schedule those reminders after a restart.
• Write to storage (Android 7–9 only) — asked the first time you save a copy to your gallery on those versions; newer Android versions need no permission for that.
• INTERNET — used only for the usage data described above and for Google Play purchases. It is not used to upload your files.

Purchases

Keeping files — restoring, saving or sharing them — takes a one-time purchase: "Restore one file" for the single file you picked, or "Rescue Unlock", which unlocks everything. Purchases are handled by Google Play Billing — we never receive or store your payment details. The app records only, on your own device, whether the unlock was bought and how many single-file purchases have not been used yet. If you subscribed to Media Rescue Pro in an earlier version, that subscription is still recognised and you can manage it in the Google Play Store.

Children

The app is a general-purpose utility, is not directed at children under 13, and we do not knowingly collect information from them.

Your choices and your rights

• Take away every folder the app was allowed in the app itself (Settings › Folder access › Remove), or by clearing its storage in Android's settings (Apps › Media Rescue › Storage).
• Stop usage data and crash reports at any time: Settings › Share anonymous usage data.
• Uninstalling the app removes everything it kept on your device.
• The usage data we hold is not linked to your name, email or any account. To ask for its deletion, email support@nasrtech.dev and we will delete the app-instance data we can match to your request.

Changes to this policy

We may update this policy; changes will be posted on this page with a new "Last updated" date.

Contact

Questions about this policy: support@nasrtech.dev

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